We offer a 1 year manufacturers Warranty.
The Warranty on our Pow-R-Tek SR Router Motor (05300-06) is void if the motor is used in a dust box without the use of our Hose Adapter Kit (05301). Manfuacturers warranty also excludes physical damage to any product by the customer.
Satisfaction Guaranteed:
If you’re not satisfied with your JessEm product, you can return it within 90 days of delivery. If the product is returned within 30 days of delivery, you will receive a full refund.
Any return issued 30-90 days after delivery will warrant a 15% restocking fee.
We will cover the return shipping costs if the return is due to our error or a fault in the product previously determined by our Customer Service Team.
We do not accept returns after 90 days of your purchase date.
If you return your JessEm Product using a collect payment option via UPS, Fedex and Postal Service, this amount will be deducted from your overall total before the refund is issued.
We’ll notify you via email once we’ve received and processed your return.
Cancelling An Order That Has Already Shipped:
If you wish to cancel an order that has already been shipped, you must wait until the package arrives. Once the package arrives, please accept the delivery, then contact our Customer Service team for a refund. JessEm does not cover any shipping relating costs in this scenario.
Wrong Mailing Address Was Provided And The Product Has Already Shipped:
In the event that you provide the wrong mailing address, the product is final sale, as there is no way to recover a package once it has shipped. If the receiver of the incorrectly labeled package returns the item, then we will contact you an issue a refund. Any fees charged for the return shipment will be deducted from your total refund.
Free Shipping:
We offer free shipping on all orders over $350. This offer is limited to Canada and the United States (excluding Hawaii, Puerto Rico, Guam and Alaska). International Customers are not eligible for free shipping.
Customs, Duties & Taxes:
All customs, duties and taxes associated with international orders are the direct responsibility of the customer. JessEm does not cover any fees associated with shipments to Countries outside of Canada.
When your item ships, you will receive a confirmation email and a tracking number.
We cannot ship to P.O Boxes. Any orders registered to a P.O. Box will not be shipped until a correct address has been provided.
You have 90 days from the time of delivery to notify us of any missing parts from your order. We will send the missing pieces at no cost to you.
We will not cover the cost of shipping 90 days after delivery.
Our Mast-R-Lift II and Mast-R-Lift Excel II can handle the majority of router motors right out of the box. Please measure your motor diameter and compare to the chart below:
- Motor diameter is 4.2” - A1
- Motor diameter is 4.143” -D3
- Motor diameter is 3.625” - B1
- Motor diameter is 3.5” - F4
- Motor diameter is 3.267” - E2
- Motor diameter is 3.32” - G3
Any router that has a housing similar to the Bosch MR23EVS, will not work with our lifts. This is due to the fact that when you remove the motor housing, the power supply will no longer function.
Our Mast-R-Lift II and Rout-R-Lift II top plates come in the industry standard 9-1/4” x 11-3/4”. We also offer our Mast-R-Lift II with a smaller 8-1/4” x 11-3/4” Top plate to fit certain brands tops on the market.
Our Top Plate will work with all cast iron tops on the market however the corner mounting holes may not line up and modifications will need to be made.
We offer 5 different versions of the Rout-R-Lift II based on the router model. Please verify that your router is compatible with the router model you purchased.
All Rout-R-Lift II’s are fully tested with a motor, so if your motor is not fitting properly in the opening, you may need to rotate the router for it to fit.
Check the brass components for wear. If the lift is more than a few years old, these components may be wearing out.
If the lift is hard to raise and lower, crack all 4 screw around the center opening and retighten. This should reset the shafts on the lift and allow for smoother travel.
Make sure carriage isn’t too tight onto motor. You want to snug up the carriage once the router is installed but not over-tighten it.
If you need your router motor 100% straight for certain jigs, install a ½” straight bit in your router. Loosen the router in the carriage and using a square, adjust the motor until the router bit is perfectly straight. Then tighten up the carriage once again.
If you need your router motor 100% straight for certain jigs, install a ½” straight bit in your router. Loosen the router in the carriage and using a square, adjust the motor until the router bit is perfectly straight. Then tighten up the carriage once again.
Manually set the dial to zero but putting the crank handle in the adjustment dial location and hold in place. Using 2 fingers (from other hand) manually turn the dial to line up your zero marks. Once set, remove the crank handle.
Our TS Stock Guides were designed to work on a minimum 2” wide Biesemeyer style fence only. Personal modifications can be made to suit a customer having a portable/jobsite table saw or a fence smaller than 2”. (these modifications are at the discretion of the customer and not approved by JessEm Tool Company)
Our current 10 Piece Insert Ring Set and individually sold rings are compatible with all versions of our lifts from the very beginning of the company.
If your O-Rings have warped or turned gooey, this is caused by the environment in which your woodshop is located. A location that is too hot or humid can cause the O-Rings to loosen. If this happens to you and you are out of warranty, then you can order new rings right here on our website.