If you’re not satisfied with your JessEm product, you can return it within 90 days of delivery for a full refund. We will cover the return shipping costs if the return is due to our error or a fault in the product previously determined by our customer service reps.

If you return your JessEm Product using a collect payment option via UPS, Fedex and Postal Service, this amount will be deducted from your overall total before the refund is issued.

You should receive your refund within four weeks after you’ve given your package to the return shipper. Often, refunds are processed sooner. This period includes:

The shipping time for us to receive your return (5-10 business days)

The time needed to process your return once we receive it (3-5 business days)

The time required by your bank to process our refund request (5-10 business days)

We’ll notify you via email once we’ve received and processed your return.

All products are shipped via UPS, FedEx or Postal Service. A tracking number will be sent to you via email once your product has left our facility

We offer free shipping on orders over $350.

We cannot ship to P.O Boxes so orders will be delayed until a proper address is provided.

We offer a 1 year manufacturers warranty

The warranty on our Pow-R-Tek SR Router Motor (05300-06) is void if the motor is used in a dust box without the use of our Hose Adapter Kit (05301)

JessEm does not endorse any specific brand of router motor; however, our Mast-R-Lift II and Mast-R-Lift Excel II are designed to accommodate most router motors right out of the box. To ensure compatibility, please measure the diameter of your motor and compare it to the chart below:

• Motor diameter: 4.2” - A1

• Motor diameter: 4.143” - D3

• Motor diameter: 3.625” - B1

• Motor diameter: 3.5” - F4

• Motor diameter: 3.267” - E2

• Motor diameter: 3.32” - G3

Please note that routers with power sources integrated into the housing—such as the Bosch MR23EVS—are not compatible with any of our lifts. This is because, once removed from the housing, the motor lacks an independent power source for operation.

If your lift will no longer raise or lower, check the brass components for wear. If the lift is more than a few years old, these components may be wearing out.

If there is no wear, however the lift is still hard to raise and lower, crack all 4 screw around the center opening and retighten. This should reset the shafts on the lift and allow for smoother travel.

Make sure the carriage isn’t too tight onto motor. You want to snug up the carriage once the router is installed, but not over-tighten it.

If you need your router motor 100% straight for certain jigs, install a ½” straight bit in your router. Loosen the router in the carriage and using a square, adjust the motor until the router bit is perfectly straight. Then tighten up the carriage once again.

We offer 5 different versions of the Rout-R-Lift II based on the router model. Please verify that your router is compatible with the router model you purchased.

All Rout-R-Lift II’s are fully tested with a motor, so if your motor is not fitting properly in the opening, you may need to rotate the router for it to fit.

Manually set the dial to zero but putting the crank handle in the adjustment dial location and hold in place. Using 2 fingers (from other hand) manually turn the dial to line up your zero marks. Once set, remove the crank handle.

Our TS Stock Guides were designed to work on a minimum 2” wide Biesemeyer style fence only. Personal modifications can be made to suit a customer having a portable/jobsite table saw or a fence smaller than 2”. (these modifications are at the discretion of the customer and not approved by JessEm Tool Company)

Our current 10 Piece Insert Ring Set and individually sold rings are compatible with all versions of our lifts from the very beginning of the company.

If your O-Rings have warped or turned gooey, this is caused by the environment in which your woodshop is located. A location that is too hot or have a lot of moisture in the air can cause the O-Rings to loosen material. We are working on the formula to eliminate this from happening so please contact us if you have any concerns.